FAQ

How do I order?

All orders can be viewed, placed and paid for on our website. Just choose what you like, add it to your cart, and checkout.

Where do you deliver?
We deliver throughout the whole of Gauteng, so if your address is in the province, we’ll see you soon.

How much is delivery?
We deliver for free throughout Gauteng for all orders over R400. If your order is below R400, a R50 delivery fee will be charged at checkout.

How can I pay for my order?
You can pay for your order on our website via EFT or card. All payments are safe, secure, and we will never reveal your card info.

If you're paying via EFT, please use your order number as a reference when sending proof of payment to eat@braaifree.co.za. Orders won't be processed without a valid POP. 

When will my order be delivered?
We have a whole tab on our website for that.

What can I expect when I receive my order?
Your meat is delivered raw and vacuum-sealed. Hampers are delivered in a polystyrene cooler box, which keeps the meat cool for up to 6 hours. Single items will be not be delivered in the cooler box, so please ensure that you can store your order.

We may even throw in a love letter.

How about the quality of your food?
Our meat is AAA-grade and processed with love at our factory in Pretoria. We source all product ethically through top-end suppliers.

Is your meat banting-friendly?
Good news! Our meat is banting-friendly.

Anything else?
If you have any further queries, please don’t hesitate to email us at eat@braaifree.co.za or stalk us on Facebook, Twitter, and Instagram.